In this second part of the Customer Satisfaction Survey, we will share with you some of your feedback and concerns.
Some of your responses to “What do you like most about the library?” are as follows:
The friendly and helpful library staff
Online access to scholarly journals
Large selection of databases
Organized and quiet place to study
That it is accessible from my home workplace
Since the main purpose of the annual survey is to give our users an opportunity to hear their voices, we also asked, “What do you least like about the library?”