2016 Survey Results: Responding To Your Responses

(CC image)
(CC image)

In December, we ran our annual User Satisfaction Survey asking students, faculty, and staff about their experiences with Touro libraries over the past year. Your responses give us insight into how we can improve our services and offerings. We value your feedback, so we’d like to share some trends we noticed and our responses to the most common issues mentioned. Continue reading

2015 Customer Satisfaction Survey 2: Addressing Your Concerns

Feedback is the key to improvement

Everybody likes good news, so we were pleased to hear about some the things that you found most helpful about the library. Here are some of the answers to the question “What do you like about the library?Continue reading